The City of Cardiff Council has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and distribution practices for this website.

This statement does not cover links within this site to other websites.

Information we collect

The City of Cardiff Council does not capture or store any personal information about individuals who browse this website, except where you voluntarily choose to give us your personal details via email or an online form to enquire or apply for any of our services. Information provided on the forms will be used for the purpose for which it was collected.

What we do with personal information

Where you choose to complete any of our online forms the personal information you give us is used, by The City of Cardiff Council or a third party service provider who is contracted to us, to provide the service(s) you requested. The City of Cardiff Council will safeguard your information and any disclosures of that information will be in accordance with our registration under the Data Protection Act 1998. Third party service providers contracted to the Council will be required to conform to the same standards. Information provided on the forms will be used for the purpose for which it was collected unless stated on the Fair Processing Notices included on the forms.

The City of Cardiff Council is committed to abiding by the Data Protection Act 1998, as well as peoples’ rights to confidentiality and respect for privacy. In line with the Principles of the Data Protection Act 1998, your information will be kept secure and access will only be provided to staff who are entitled to see it. We will keep information about you accurate and up to date. When we no longer have a need to keep information about you, we will dispose of it in a secure manner. If you would like to know more, including about how we look after your information, please contact in writing The Data Protection Officer , Room 108, County Hall Atlantic Wharf, Cardiff CF10 4UW or by email to

Information to improve our website

The City of Cardiff Council collects and stores only the following information that is automatically recognised: the date and time, the originating IP, the type of browser and operating system used, the URL of the referring page, the object requested, and the completion status of the request. Visitors to our website remain anonymous as none of the data collected is linked to any personal information. The information only allows us to diagnose problems with our server, and assess the popularity of the pages on the website, so that we can continually improve our site.

Notification of changes to our Privacy Policy

As The City of Cardiff Council creates new services, this may generate a need to amend this privacy statement. If our privacy policy changes at any time in the future, it will be posted on this page.